Jili Game's Privacy Policy — Your Data Is Secure

Jili game (referred to as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy explains how jili game collects, uses, stores, and protects your personal information.

This policy applies to all Jili game services — including our website, mobile app, and any digital channel through which you interact with us. By registering for or using our platform, you are deemed to have accepted all terms of this Privacy Policy.

Our Privacy Policy may be updated periodically. The date of each update will be noted at the top of the page. Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.

Jili game only collects information that is necessary to provide our services. Below is a detailed breakdown of the types of data we collect:

Identity Information (Identity Data)

• Full Name & Date of Birth
• National ID number or passport number (for KYC verification)
• Scanned Copy of Photo ID
• Username

Contact Information (Contact Data)

• Email Address
• Mobile phone number
• Current address (required for withdrawal verification)

Financial Information (Financial Data)

• Mobile Pay, Nagad, or Rocket Account Number
• Bank account details (where applicable)
• Transaction History & Amount

Technical Data

• IP Address & Device Type
• Browser and operating system information
• Login time and session data
• Cookie and local storage data

Gaming Data

• Gaming History & Statistics
• Bet Amount & Outcome
• Bonus usage history

Jili game collects your information through several methods. Each method is transparent and based on your consent.

Jili game uses the information it collects solely for the specific purposes outlined below — your data is never used for anything beyond that.

• Account Management: To create your profile, verify your identity, and ensure account security.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your queries and complaints quickly.
• Fraud Prevention: To prevent account fraud and money laundering.
• Service Improvement: To analyze data and enhance your gaming experience.
• Legal Compliance: To meet regulatory requirements.
• Relevant Offers: To keep you informed about bonuses and promotions tailored to your preferences (only with your consent).
• Responsible Gaming: To identify problematic gaming patterns and provide support.

Jili game does not generally share your personal data with third parties. However, information may be shared in the following limited circumstances:

Payment Processor

Limited financial information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket solely to process transactions. These third parties are governed by their own privacy policies.

Technology Partners

Only technical data may be shared with game software providers (such as Jili game studio) and cloud service providers — no personally identifiable information is disclosed.

Legal Obligations

Information may be disclosed in response to court orders, government investigations, or lawful requests from law enforcement agencies. In such cases, we only provide information that is legally required.

Jili game employs industry-leading technology to keep your data safe. Our multi-layered security framework is outlined below:

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP verification provides an extra layer of security at login.
• Firewall Protection: An advanced firewall system blocks all unauthorized access.
• Regular Security Audits: Third-party cybersecurity experts conduct regular audits of our systems.
• Data Masking: Sensitive information (such as payment numbers) is masked when displayed within the system.
• Access Control: Only authorized personnel have access to specific data.
• Backup & Recovery: All data is backed up regularly with encryption.

Jili game uses cookies on its website. Cookies are small data files stored in your browser that help the website remember you and your preferences.

Types of Cookies We Use:

• Essential Cookies: These are essential for maintaining your login session and ensuring site security — without them, the website cannot function properly.
• Analytical Cookies: To understand which pages users visit most — insights that help us improve our services.
• Functional Cookies: Helps remember your language preference and login details.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause certain features of the website to stop working.

Jili game does not retain your data beyond what is necessary. Retention periods for each data type are listed below:

Once the retention period expires, data is securely deleted or anonymized. The period may be extended where required by law.

Every jili game user has fundamental rights over their personal data. We respect these rights and do our best to fulfill them as promptly as possible.

• Right to Know: If you'd like to know what information we hold about you, get in touch and we'll provide full details within 30 days.
• Right to Rectification: If any information we hold about you is incorrect or incomplete, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your data be deleted. However, some data may be required to be retained for legal reasons.
• Right to Restrict Processing: You may request that we temporarily suspend processing your data for specific reasons.
• Right to Data Portability: You may request a copy of your information in a structured, portable format.
• Right to Object: You may object to your data being used for marketing purposes at any time, and we will stop immediately.
• Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.

Jili game is strictly prohibited for anyone under 18. We do not knowingly collect any data from minors.

• Age verification is mandatory at the time of registration.
• Where there is suspicion, identity verification is carried out through KYC.
• If any account holder is found to be under 18, the account will be closed immediately and all associated data will be deleted.
• If you suspect that a minor has registered an account, please contact us.

Jili game may update this Privacy Policy when necessary. In the event of any changes, we will take the following steps:

• A notice will be sent to your registered email before any significant changes are made.
• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a pop-up notification will be displayed on the platform.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights regarding your personal data, please contact us through the following:

Specifically for data protection-related complaints privacy@jiligame.click Please reach out to us at the address provided. Our dedicated privacy team will respond within 30 days.