Jili Game's Terms & Conditions — fully in Bengali

Jili game (hereinafter referred to as the "Platform" or "we") is an online gaming service operating for users in Bangladesh and select regions. These terms and conditions constitute a legal agreement between jili game and the user.

In this document, "user", "you", or "member" refers to any individual who has registered on jili game or is using the platform. By accessing the platform, you are considered to have accepted all of the following terms.

Jili game reserves the right to modify, amend, or update these terms at any time. Continued use of the platform following any changes will be considered acceptance of the new terms. We recommend reviewing this page regularly.

Age Verification & Identity

You must be at least 18 years old to open an account with jili game. The platform is strictly prohibited for anyone under 18. jili game may request a copy of your National ID or passport at any time to verify your age.

Registration Rules

• Each individual is permitted a maximum of one account — multiple accounts per person are strictly prohibited.
• You must provide your correct name, phone number, and email at registration — providing false information may result in account termination.
• After creating your account, you will need to complete the profile verification (KYC) process.
• Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• Accounts may not be transferred or sold to another person.

Account Security

You are responsible for keeping your account login credentials (username and password) confidential. You are solely responsible for all activity that occurs on your account. If you suspect any unauthorised access, change your password immediately and notify support.

Jili game supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Withdrawal Conditions

• Account verification must be completed before withdrawals can be processed.
• Withdrawals must be made through the same method used for the deposit — withdrawals via a different method are not accepted.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals to third-party accounts are strictly prohibited.
• Withdrawals may be suspended in cases of money laundering or suspicious activity.

Jili game offers a range of bonuses — welcome bonus, deposit bonus, cashback, free spins, and referral bonus. Each bonus comes with its own terms and conditions.

General Bonus Terms

• To claim a bonus, the specified deposit requirement must be met.
• The welcome bonus is available to first-time registered members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first.
• Wagering requirements are generally 20x to 40x the bonus amount.
• Bonuses that are not used within the specified time period will expire and be cancelled.
• Multiple bonuses cannot be active at the same time — you cannot claim a new bonus while another is still active.
• If bonus abuse is detected — including arbitrage betting or bonus hunting — the bonus will be voided and the account may be suspended.

Free Spin Terms & Conditions

Winnings from free spins are credited as bonus balance. To withdraw this balance, the required wagering must be completed. Free spins must be used within 72 hours of being issued, or they will expire.

All games on jili game operate using certified RNG (Random Number Generator) technology. Every game outcome is entirely random and independent — previous results have no effect on future ones.

• Each game has its own RTP (Return to Player) percentage, which can be found on the game information page.
• If a technical issue occurs during gameplay — such as an internet disconnection or server error — the system will automatically resume from the last valid game state.
• Any deliberate attempt to hack or manipulate the game system will result in permanent account termination.
• In Live Casino games, the dealer's decision is final — disputes will not be accepted unless there is evidence of a software bug.
• Betting limits are set for each game and may not be exceeded.

For Sports Betting, stakes will be refunded if an event is cancelled. Any winnings obtained through match fixing or the use of insider information will be forfeited.

The following activities are strictly prohibited on jili game. Violations may result in account suspension or permanent termination, and any winnings may be forfeited.

• Multiple Accounts: Operating multiple accounts under the same person's name.
• Bonus Abuse: Exploiting the bonus system dishonestly for financial gain.
• Fraud & Deception: Using a false identity, forged documents, or another person's account.
• Money Laundering: Attempting to launder illegal funds through the platform.
• Hacking & Manipulation: Attempting to hack the system or game software.
• Collusive Betting: Colluding across multiple accounts to place manipulative bets.
• Abusive Behavior: Disrespectful behavior toward support staff or other players.
• Third-Party Software: Using bots, automation tools, or any other software to play games.

Jili game reserves the right to suspend or terminate an account without prior notice in the following circumstances:

• Violating any part of these Terms & Conditions.
• Refusing to complete the KYC verification process.
• Registering with false or misleading information.
• If the account remains inactive for an extended period (more than 12 months).
• If a security risk or suspicious activity is detected.

Users may also request account closure at any time. Any active balance will be withdrawn before the account is closed. Balances remaining in inactive accounts may be forfeited after a set period.

Jili game places the highest priority on the security of your personal information. Data collected at registration is used solely for account management, payment processing, and regulatory compliance.

• Your personal information is never sold to third parties.
• All data is protected by 256-bit SSL encryption.
• Payment information is stored on a fully separate, secured server.
• Information may be disclosed to authorities when required by law.

To read our full Privacy Policy Click here।

Jili game believes gaming should be a source of entertainment — never a source of harm. That's why we provide the following responsible gaming tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit:Set a loss limit in advance — decide the maximum amount in BDT you are comfortable losing within a given period.
• Session Time Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: To take an extended break from gaming, permanently close your account.

If you feel that gaming is having a negative impact on your life, don't wait — Responsible Gaming Visit the page or contact support.

If you have a dispute with jili game, please contact our support team first. Most complaints are resolved within 48 hours.

Dispute Resolution Steps

• Step 1: Submit a complaint to our support team via email or live chat.
• Step 2: Our team will investigate the complaint and verify the evidence.
• Step 3: A written response will be provided within 48 hours.
• Step 4: If you are not satisfied with the resolution, the matter can be escalated to senior management.

In disputes involving game outcomes or technical errors, server logs and game history will serve as the final evidence. If a decision by jili game is deemed unacceptable, an independent arbitration request may be submitted.

Jili game reserves the right to update these Terms & Conditions at any time. For significant changes, notice will be provided via your registered email or on the platform.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not wish to accept the updated terms, you may request to close your account.
• The latest version of these terms will always be available on this page.

For any questions or complaints regarding these Terms & Conditions, please contact us through the following: